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Orenyx AI Engine™
Orenyx AI Engine™

Orenyx AI Engine™ — unified decision plus orchestration layer for dispatch, bots, and payments.

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© 2026 Orenyx Labs, LLC. All rights reserved.

Orenyx Voice Dispatch

The dispatch-only tier of Orenyx AI Engine — calls answered, jobs booked, techs routed, payments collected, and follow-ups handled. For companies that want dispatch handled, not everything automated.

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24/7 Coverage — Never Miss an Emergency Call or Booking

Most field-service software still needs a person to pick up the phone. Orenyx is the one that doesn’t.

Watch how Orenyx handles a dispatch call, step by step.

Works with what you already run

Orenyx Voice Dispatch answers the call and captures the job details automatically — no rip-and-replace, no retraining your team on new software.

How it works

From ringing phone to a booked job, on one call.

01

Call comes in

The AI voice agent answers instantly, day or night — no queue, no hold music.

02

Job details captured

Name, issue, location, and urgency are captured in a natural conversation and checked against your service rules.

03

Technician matched

The job is matched to the right technician by region, availability, and skill.

04

Ticket dispatched

A ticket is created, the technician is notified, and the customer gets an automated status update.

Voice Dispatch

Industries We Serve

HVAC • Plumbing • Restoration

HVAC

No-heat and no-cool calls answered, booked, and routed to the right tech.

Plumbing

Leaks, clogs, and no-hot-water calls handled day or night.

Restoration (Water • Fire • Mold)

24/7 emergency intake and dispatch for restoration companies.

See Restoration Dispatch →

Free After-Hours Emergency Audit

We call your line after hours and show you what you’re missing.

Get the Free Audit →

Compare Orenyx Voice Dispatch

Simple usage-based pricing
that scales with you.

Starter

$99/mo

$750 one-time setup

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  • AI call answering, 24/7
  • Basic call routing
  • IVR call menu
  • Call logging & transcripts
  • Email support
Most popular

Growth

$299/mo

$1,000 one-time setup

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  • Everything in Starter
  • Advanced routing with fallback rules
  • Call analytics dashboard
  • Email + chat support

Scale

$799/mo

$1,500 one-time setup

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  • Everything in Growth
  • Multi-line / multi-location routing
  • Custom IVR flows
  • Priority support

Enterprise

Custom rate

$1,999–4,000/mo

Custom

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  • Everything in Scale
  • Custom integrations
  • Dedicated success manager
  • Custom SLA & uptime commitment

A fraction of the cost of round-the-clock phone coverage — and it never misses a call.

What's included

Everything the dispatch tier covers.

Call answering

Every inbound call is answered instantly, including nights and weekends — no hold music, no missed jobs after hours.

Job booking

Jobs are booked using your existing intake rules and service area, with no re-entry and no dropped leads.

Technician matching

Technicians are matched and dispatched automatically based on region, availability, and skill.

Ticket dispatch

A dispatch ticket is opened automatically the moment a technician is matched, and the customer gets a text confirmation right after the call.

Built with call-compliance rules in mind

Call handling is designed around documented consent and Do-Not-Call practices under TCPA. Compliance controls that apply to your account are detailed in our Terms of Service.

Ready to put one engine behind everything you build?

Pricing

Your Voice Dispatch Dashboard

Every account gets a dashboard for the calls the Engine answers and routes on your behalf.

Calls

  • Full call logs with transcripts
  • Listen back to recorded calls
  • See how each call was routed

Routing & IVR

  • Manage call routing rules and fallback paths
  • Configure IVR menus and multi-line / multi-location routing
  • Set business hours and after-hours handling

Analytics

  • Call volume and answer-rate reporting
  • Call-to-job conversion (when paired with Orenyx AI Engine)
  • Export reports and manage notification settings